An Oshawa woman, Mackenzie Jordan, was left devastated after discovering that the used van she purchased for $2,700 had its odometer rolled back by nearly 100,000 kilometres.
Jordan, who recently welcomed a baby, sought a family-friendly vehicle and found a 2010 Mazda 5 listed for sale on Facebook Marketplace. Advertised with 196,000 kilometres, the van seemed like a bargain.
“I saw this $2,700, six-passenger van, and thought it would be perfect. The kids would each have their own seat,” Jordan explained.
Shortly after purchasing the van, transmission issues arose. While in the vehicle, she noticed an oil change sticker indicating a mileage of 288,000 kilometres, with the next service date set for October 24. Checking the Used Vehicle Information Package (UVIP), Jordan confirmed the odometer had been tampered with, showing a discrepancy of 92,000 kilometres.
Attempts to contact the seller were unsuccessful, as both Jordan and her partner were blocked.
Odometer fraud has become more common with the advent of digital odometers, which are easier to manipulate using readily available tools. Sam Cosentino, director of enforcement at the Ontario Motor Vehicle Industry Council (OMVIC), noted that curbsiders—individuals selling vehicles illegally—are often involved in such scams.
“If you buy a vehicle from a registered dealer, there are protections like a compensation fund. However, private sales don’t offer those safeguards,” Cosentino explained.
To avoid such fraud, consumers are advised to obtain a UVIP and CARFAX vehicle history report, verify the seller’s identification, request service records, and have a mechanic inspect the vehicle before purchase.
Jordan, now facing potential costly repairs, has filed a complaint with OMVIC. She warns that the seller is still active, listing vehicles on Facebook Marketplace.
“This car sounds rough, and now the transmission and other warning lights are on,” Jordan said.
Odometer fraud is illegal, and authorities encourage buyers to exercise caution when purchasing used vehicles.
