Rogers experiencing massive service outages with no timeline for restoring service Rogers says they don’t know what caused a massive outage causing widespread network issues to phone, internet, and debit payments across Canada or when service will be restored.The company released an updated statement around 11:30 a.m. on Friday saying they “sincerely apologize to our customers,” but were not able to provide an estimate of when service would be back up and running. “We are currently experiencing across our wireline and wireless networks and our techincal teams are working hard to restore services as quickly as possible,” a statement on Twitter reads. “We will continue to keep you updated as we have more information to share, including when we expect service to be back up.”