Yutong Bus Launches EnRoute+ Service Innovation and Tech-Driven Solutions to Redefine Commercial Vehicle Value Standards

Six- Point Service Framework Elevates Efficiency and Customer Value

ZHENGZHOU, China , April 26, 2025 /CNW/ — Yutong Bus  (“Yutong”, SHA: 600066), a commercial vehicle manufacturer in Asia , recently hosted the Central Asia Customer Value Exploration Tour  in Zhengzhou , marked the debut of Yutong’s EnRoute+ service platform, designed to refine industry benchmarks by prioritizing technology-led solutions and fostering long-term partnerships over transactional pricing.

“Amid intensifying competition in the globe wide, Yutong is committed to transitioning clients from a ‘price-first’ mindset to a comprehensive value partnership rooted in technology and service excellence,” said Li Haifeng, CEO of Central Asia of Yutong Bus.

EnRoute+: Six Pillars of Unwavering Support

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The EnRoute+ framework delivers comprehensive solutions tailored to fleet needs:

Direct Manufacturer Support : Yutong personnel are stationed locally 365 days a year, delivering professional, efficient, and reliable “butler-style” support throughout the entire vehicle lifecycle. Swift Response, Efficient Solutions : Customers can instantly connect with Yutong via the LINK+ platform or service hotline for emergency assistance, ensuring swift and effective resolution. Full Transparency : Real-time tracking of service requests, progress updates, and post-service evaluations via the Link+ digital ecosystem. Genuine Parts Assurance : A two-tier spare parts network (central warehouse + front warehouse) ensures rapid delivery of authentic parts, backed by a 15-year worry-free supply and comprehensive quality assurance. Critical Event Assurance : Specialized service teams, tailored contingency plans, and rigorous protocols are deployed to ensure flawless operations during critical events or competitions. Tailored Maintenance Plans : Proactive, tailored solutions optimize fleet uptime, reduce operational costs, and provide end-to-end support through preventative maintenance and zero-distance service management. Yutong’s localized service approach has already delivered  measurable success. In Astana, Kazakhstan , the city’s public transit operator manages 620 Yutong buses, including 120 EVs. Concerns over post-sale support were alleviated through Yutong’s Overseas Service Package , which leverages smart diagnostics to predict faults, and slash operational costs. In Tashkent, Uzbekistan , Yutong’s electric buses withstood extreme summer temperatures exceeding 40°C while maintaining stable performance. Tailored lifecycle solutions and round-the-clock technical support enabled Tashkent’s transit authority to expand its EV fleet.

Yutong leverages decades of expertise in connectivity and new energy to deliver data-driven service solutions. By integrating global networks, advanced analytics, and intelligent platforms like LINK+, OVAS, and Intelligent Vehicle Cloud, it creates lifecycle-focused ecosystems that boost efficiency, innovation, and customer-centric excellence worldwide.

For more info, please visit https://en.yutong.com/ .

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SOURCE Yutong Bus