London Drugs has announced the temporary closure of its stores in Western Canada due to a cybersecurity incident that occurred on Sunday. The retail and pharmacy chain, which operates nearly 80 stores across British Columbia, Alberta, Saskatchewan, and Manitoba, decided to shut down operations as a precautionary measure to address the cyberattack effectively.
The company, headquartered in British Columbia, confirmed that it took immediate action to counter the attack upon discovery. “We have no reason to believe that customer or employee data has been impacted,” London Drugs stated in an email to CBC News.
Despite the closure of its physical stores, the retailer emphasized that its pharmacists are available to assist customers with urgent pharmacy needs. Customers are encouraged to contact their local pharmacy directly for any immediate requirements.
The announcement was initially made via a post on X, the platform formerly known as Twitter, and reiterated on Facebook where the company reassured that the closure is not permanent.
This incident highlights the ongoing challenges businesses face with cybersecurity. London Drugs has engaged third-party experts to help contain and investigate the breach thoroughly. The company expressed its commitment to resolving the situation swiftly and emphasized that managing the incident remains a top priority. Updates will be provided as the situation develops, and London Drugs thanked its customers for their patience during this disruption.