Reports of system outages at McDonald’s have surfaced worldwide, leading to the closure of some restaurants and widespread social media complaints. However, several locations have managed to restore operations after experiencing temporary failures.
In Japan, McDonald’s acknowledged the issue on X (formerly Twitter), stating that “operations are temporarily out at many of our stores nationwide” due to a system failure, while apologizing for any inconvenience caused. Additionally, Downdetector recorded a surge in problems with the McDonald’s app during the outage.
Despite the disruptions, some McDonald’s outlets, including those in Bangkok, Milan, and London, resumed normal operations after overcoming the technical difficulties. Fannie Pramming, communications manager for McDonald’s Denmark, confirmed that the technology failure had been resolved, emphasizing that it was not related to a cybersecurity incident.
While a technician assisted in restoring operations at a Milan restaurant, customers in various countries, from Australia to the U.K., reported issues with ordering. Patrik Hjelte, owner of several McDonald’s restaurants in central Sweden, attributed the disruptions to a global network issue and expressed optimism about restoring normalcy soon.
The company assured customers that efforts were underway to restart all systems and resume operations seamlessly across affected locations.